Trusting companies that you cannot see or
easily physically reach has to be the most challenging obstacle for the
Internet visitor. We also recognize it's tough to know if a piece of
merchandise will match your hopes and dreams until you can actually touch
and feel it. That's why we are eager to take all of the responsibility for
your satisfaction. Our products are fully guaranteed against any defects,
faulty workmanship and loss through shipping. We stand behind the products
we sell all shipments ship insured.Our guarantee is very straightforward.
You have a full 7 days to view, touch, and feel your purchase. (Some
products have special conditions. See product details for exceptions.) If
you decide that the value of our service or our product does not match the
price you paid, then notify us -- and you'll receive a complete and
courteous refund minus a 15% restocking fee and less all shipping cost within 14 days after we receive the merchandise back.
Why we do this.
Approximately 75% of our business comes
from return clients. Our company relies on it. Our Satisfaction Guarantee
is one method we assist you to test us out and, in anticipation, turn you
into one of our many return clients. It also guarantees that you will
constantly get more value than you expected.
No need to give an excuse.
There's no reason to give us an excuse or a lengthy explanation. Just
advise us that you wish to return the product under our
return policy guidelines and
we'll refund your credit card shortly after we receive the merchandise
back minus a 15% restocking fee and less all shipping costs.
You have the last word.
In conclusion, we know that you'll find our products and services of the
highest quality and value.
In any situation, you are the last word
and we guarantee to value your choice... no excuses necessary! And
if you request to return your purchase, we'll do it with a light heart and
a courteous tone! |